Return Policy

RETURN POLICY:

SMARTWATCHES

Except if the item got is harmed or some unacceptable item got, there is no discount on smartwatches. For harmed or fabricating deformity items, just substitutions are pertinent. The client needs to advise of any harm or assembling imperfection within 24hrs of getting the item.

SOUND PRODUCTS

Viable 1ST JAN 2021, except if the item got is harmed or some unacceptable item got, there is no discount on sound items and frill. In the impossible situation where the item you requested is harmed or faulty, you may demand substitution of the thing inside 24 HOURS after you get it.

Cycle FOR REPLACEMENT:

In the event that your item is inside the substitution window, if it's not too much trouble, send us an email to care@egotpro.com mentioning endorsement. The help group will react to the solicitation within 48 hrs with subtleties of where to dispatch the return.

Please self-transport the item within 48hrs after the substitution demand is endorsed.

If it's not too much trouble, guarantee that the item is gotten back to our stockroom inside 72 HRS post-endorsement with every one of the extras and unique bundling.

Kindly ensure when you are returning the item, you pack it appropriately. Cross beats won't be at risk if the item is harmed on the way during return.

When the item is returned and gotten by the stockroom, the distribution center group will check and guarantee everything is right.

Whenever everything is checked, your substitution will be handled.

We typically measure all substitutions within 48hrs of the distribution center getting your item return.

REFUND POLICY

FULL REFUND of an item is permitted uniquely under the accompanying conditions::

In the event that the item conveyance takes additional time than guaranteed (reasons like normal disasters, delay because of the coordination’s accomplices, inaccessibility of the client, and so forth are covered under special cases and a discount won't be engaged under such conditions), at that point the client can drop the request and everything will be discounted back to the client inside 14 working days. We don't assume any liability for a deferral in the discount in light of the postponements made by the bank, cataclysms, or public occasions.

On the off chance that the item returns to the distribution center undeliverable because the client was not accessible to get the item or if the location provided on the request is erroneous or if after a few endeavors by the dispatch organization the client actually has not taken conveyance of the item, the discount will be prepared subsequent to deducting postage charges.

A client can likewise request a discount if the item got is unique in relation to the request put. You should carry it to the notification of our client support within 24 hours of getting the item. The Customer Service Team in the wake of investigating your grumbling will take a proper choice.

By no means, a discount will be prepared if the item is discovered to be harmed by the customer.